Test imported solution
Practice testing of solution import
Previous Product Releases - 2025
Version 2025.4.3 - Coming Soon
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-12-06 | TBD |
Version 2025.4.2 - Released
- Early Access: Employee Data Feed Insights
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-10-15 | 2025-11-01 |
Version 2025.4.1 - Released
- Agent: Support for English (United Kingdom) as a new localization
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-09-17 | 2025-10-04 |
Portal Hotfix: Pretty Print in Portal not Loading
| Issue | Type | Application | Interface Change? | Issue # |
|---|---|---|---|---|
| Print Button in Portal Loading Blank Screen | Fix | Portal | No | 10174 |
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-09-12 | 2025-09-12 |
Portal Hotfix: Cache Busting
| Issue | Type | Application | Interface Change? | Issue # |
|---|---|---|---|---|
| Deep link not working on portal when using login | Fix | Portal | No | 10133 |
| Portal Case Type does not render values beyond second-tier | Fix | Portal | No | 10155 |
| Add cache busting for library.dll.js in Portal | Fix Portal | No | 10160 |
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-09-09 | 2025-09-09 |
Version 2025.3.3 - Released
- Agent: Security Vulnerabilities and Updates
- Portal: Security Vulnerability and Update
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-08-20 | 2025-09-06 |
Version 2025.3.2 - Released
- Agent: Smarter Email Handling to Prevent Duplicate Cases
- Additional Fixes
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-07-16 | 2025-08-02 |
Version 2025.3.1 - Released
- Agent: Add new "View Survey Responses" permission
- Agent: New Event Rule Events for Merged Cases
- Agent: New Event Rule Conditions for Merged Cases
- Additional Fixes
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-06-18 | 2025-07-05 |
Email Suppression Lists Hotfix
| Issue | Type | Application | Interface Change? | Issue # |
|---|---|---|---|---|
| Improve AWS SES bounce and complaint handling | Fix | Agent | No | 10056 |
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-06-06 | 2025-06-06 |
Version 2025.2.3 - Released
- Agent: Merge Case into another Case
- Agent: Case Hash Linking and Unlinking
- Portal: Solution Preview
- Additional Fixes
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-05-21 | 2025-06-07 |
Version 2025.2.1 - Released
- Portal: Alphabetically Sort Articles
- Agent: Add OWNER_DEPARTMENT as a Message Template Parameter
- Agent: Add Close Resolution to Required List
- Additional Fixes and Enhancements
Schedule:
| Deploy to Test tenants | Deploy to Production tenants |
|---|---|
| 2025-03-19 | 2025-04-05 |
Previous Product Releases
- View details of Previous Product Releases (from 2025)
- View details of Previous Product Releases (from 2024)
- View details of Previous Product Releases (from 2023)
- View details of Previous Product Releases (from 2022)
- View details of Previous Product Releases (from 2021)
- View details of Previous Product Releases (from 2020)
- View details of Previous Product Releases (from 2019 and 2018)
Reference
| Attribute | Description |
|---|---|
| Issue | Description of the issue |
| Type | Whether the issue is a fix or an enhancement |
| Application | The primary product area(s) impacted by the issue |
| Interface Change? | Indicates whether the fix includes changes to the user interface, which may impact your training materials |
| Issue # | Dovetail Internal Tracking Number |